Closing the Gap Between Business Needs
and Human Skills

Every solution we design begins with your desired outcomes. From there, we identify the skills that
matter, assess where you stand, and deliver learning and coaching to close the gaps.

Our Philosophy

Learning without results is just activity: Every solution we design begins with the business outcomes you need: higher productivity, lower turnover, stronger leadership pipelines, safer workplaces, healthier margins. From there, we identify and assess the skills that matter most, and deliver learning solutions built to close those gaps.

Mission

To help our clients elevate their game and enhance their culture through high impact learning experiences.

Core Values

Integrity

Client Service

Honor

Accountability

Team Work

Innovation

Our Team

Meet Our Go-To Facilitators for Transformative Learning

Our team blends deep experience with fresh perspective, united by a passion for helping your people grow.

Our Philosophy

Learning without results is just activity: Every solution we design begins with the business outcomes you need: higher productivity, lower turnover, stronger leadership pipelines, safer workplaces, healthier margins. From there, we identify and assess the skills that matter most, and deliver learning solutions built to close those gaps.

Partner with a team who cares as much
about results as you do.

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Shawn Snyder

Founder & Principal Facilitator

Shawn Snyder

Founder & Principal Facilitator

Shawn is an organizational development expert known for helping Fortune 500 companies tackle their toughest people challenges. With 25+ years of experience in leadership development, executive coaching, and change management, he has led multi-million-dollar change initiatives that boosted sales, improved morale, and reduced turnover.

A skilled speaker and innovator, Shawn has traveled globally to inspire leaders and share practical tools for success. He blends technology and learning in creative ways, and in the workshop room, Shawn brings humor and energy that wins over even the most resistant participants, leaving people not only learning but glowing with new confidence and motivation.

Key Clients & Project Experience

Pfizer logo – client of Looking Forward Consulting
Deloitte logo – client of Looking Forward Consulting
Great Seal of Arizona – state partner emblem
National Defense University Logo – client of Looking Forward Consulting
Amway logo – client of Looking Forward Consulting

Certifications

Certified Corporate Coach, Prosci ADKAR Change Management, Practitioner, Korn Ferry Leadership Architect, LEGO Serious Play

Josh Hoganson

Senior Facilitator

Josh Hoganson

Senior Facilitator

Josh is a Learning & Development Executive with 25+ years of experience in organizational growth, leadership development, and performance improvement. At JP Morgan Chase, he led strategic L&D initiatives and later built scalable development functions for fast-growth companies like LoanCare and Orion Lending.

Beyond his career, Josh is dedicated to philanthropy supporting children’s education, cancer research, and autism awareness. He also coaches adult sports leagues, reflecting his passion for mentorship and teamwork. As both a musician and storyteller, he values creativity and connection as key drivers of personal and professional growth.

Key Clients & Project Experience

Certifications

Crucial Learning, Behavioral Interviewing & Conflict Resolution, Win-Win Negotiations

Colleen James

Senior Facilitator

Colleen James

Senior Facilitator

Colleen is a Learning & Development Specialist with over 20 years of experience in leadership coaching, employee development, and HR strategy. She believes that small shifts spark big, lasting success, and she brings proven expertise with a fresh, engaging style to every session. Her focus is helping people not only learn new skills but apply them in meaningful ways that transform how they work and lead.

What sets Colleen apart is her ability to connect. She has a natural gift for making people feel comfortable, valued, and motivated to grow. She’s even been known to make orientation inspiring—yes, really!

Key Clients & Project Experience

Certifications

Franklin Covey, Crucial Learning, Predictive Index, Crestcom BulletProof Manager

Jonathan Fuentes

Facilitator

Jonathan Fuentes

Facilitator

Jonathan is a rising leadership development facilitator with a background in product management at Microsoft. He brings sharp analytical thinking and a gift for simplifying complex challenges to help teams cut through noise and focus on what matters.

Participants describe Jonathan as detail-oriented and unafraid to challenge them toward growth. He draws on both his PM expertise and his creative side as a part-time dance instructor—breaking down even the most complex steps, whether in business or the ballroom, into pieces that are attainable and rewarding.

Key Clients & Project Experience

Certifications

4P Personality Styles, Agile Project Management, UX Design